Inspections reveal major shortcomings in taxi logbooks and threat of violence management – inspector: ‘The numbers are staggering’

The authorities monitored taxis in a control attack in Helsinki in front of the shopping center Tripla in November 2022.
Authorities control taxis during a surveillance raid in front of the Tripla shopping centre in Helsinki in November 2022.

More than two thirds of drivers had shortcomings in keeping logbooks. Some had no record at all.

A series of inspections carried out by the Labour Inspectorate in April and December on taxi stands revealed significant shortcomings in the way taxis keep their logbooks.

According to the Regional State Administrative Agencies, many drivers did not keep a logbook. Some were fined on the spot by the police, and some cases will go through the reporting procedure to a preliminary investigation.

The health and safety inspectors carried out a total of 153 checks on taxis by interviewing drivers at the poles. Of the drivers checked, 108, or more than two thirds, failed to keep a logbook.

In addition, every third driver lacked occupational health care. The employer was given a call to fix the matter. If the employer does not take action, the occupational health and safety authority obliges him to arrange occupational health care under threat of a fine.

Every fifth taxi needed improvement in managing the threat of violence. According to the Regional Administration Office, the threat of violence in taxi work is a significant risk factor, in order to control which the employer must draw up effective procedures.

Surveillance raids were carried out in cooperation with other authorities at Helsinki-Vantaa Airport, Helsinki, Espoo, Hämeenlinna, Lahti and Kouvola.

Several authorities supervise the operation of taxis in Finland. In October, the Tax Administration said it had carried out inspections in 2021 and 2022, which revealed black sales and unpaid wages for 8.7 million euros.